FAQ

Q. How far in advance can I book my event with Tumbleweed?

A. We are currently booking through the end of 2019.

We are always willing to discuss dates beyond this time frame, but we generally stick to booking only about a year out give or take.

 

Q. How many Guests am i able to have at my gathering or retreat?

A. We allow different capacities for the sanctuary and garden.

The sanctuary capacity is 100 guests so that there is space enough for your guests to be able to move around comfortably.

The garden has a capacity of 150 guests

 

Q. What are you site fee's and what does it include? Is it different for different days of the week, or different seasons?

A. Our site fee is set in 4 hour blocks of time and can be reserved for 4 hours, 8 hours, or 12 hours.

Our site fee includes staffing, security, parking, indoor and outdoor furnishings, WIFI and AC.

Our fees are the same through out the year.

The site fee also includes any service charge, gratuity, cleaning, and taxes.

 

Q. How many events do you have per day?

A.  We have one event per day.

 

Q. How much is the deposit, and how do you structure the payment schedule?

A. The first payment of 50 %  is due to reserve the space, and the final payment is due 60 days prior to your event. The payments are non refundable should you cancel.

An additional damage deposit is required 30 days before your event.

 

Q. What is the cancellation  policy?

A. We do not offer refunds if there is a cancellation.

 

Q. Do you have a list of approved or recommended vendors we can use?

A. You may choose whatever vendors you want to work with. Catering and bar needs to be licensed and provide proof of insurance.

We do have names of local vendors if needed.

 

Q. Is the site handicap accessible?

A. Yes, we are handicap accessible.

 

Q. Are there noise restrictions?

A. Yes, all exterior sound/noise must end by 10PM.

The interior space can be used until midnight.

 

Q. How many restrooms are there? Will we need to rent additional portable restrooms?

A. We have 2 stalls in the men’s restroom and 2 stalls in the women’s. They are both ADA accessible.

You will not  need to rent additional portable restrooms.

 

Q. Is parking available on-site?

A. Yes, there is on site parking for forty-five(45) which is included in the site fee.

 

Q.What is the venue’s capacity

A. Our maximum capacity is one-hundred(100) guests.

 

Q.Do you have your own sound equipment and speakers, or will those need to be rented or provided by the entertainment?

A. You will need to rent any AV equipment needed.

 

Q. What is the backup plan for rain or inclement weather?

A. Back up plans for weather  will be required for events between November 1 and Feb 1.

 

Q. How many hours do you offer for set-up and tear down?  When is the earliest we can set up?

A. Set up and tear down time is includes in the 4, 8, or 12 hour package purchased.

 

Q. What insurance is required?

A. You, your caterer, and bar provider will need to provide insurance in the amount of 1 million dollars naming us as additional insured.

 

Q. What is the latest time we can be onsite?

A. The property must be vacated by midnight.

 

Q. What is the distance from Palm Springs, Joshua Tree and LA?

A. Joshua Tree is 7 miles away, and the park is 12 miles away.

Palm Springs is 27 miles.

Los Angeles is 100 miles away.

 

Q. Do you have housing on site where we can stay?

A. We do not having housing on site at this time.

 

More questions? Contact us here for more information.